Orientation: Getting Started With Online Learning

There is a wealth of information available to help you work through the application and registration process. Here’s how to apply for admission to the college and register for courses:

Find out about the college’s admission procedures.
Learn how to register.
Check what classes are open.
Request a refund, a withdrawal or an incomplete grade.
You can even earn several NVCC degrees and certificates through NOVA Online: online.nvcc.edu/degrees.htm.

You can contact the NOVA Online counseling office by phone at (703) 323-3347 or by email at onlinecounselors@nvcc.edu.
You can also contact the counseling office on any campus.
You can find information about Career Development on the Career Services page.
You can find information about Transfer Planning on the Transfer Resources page.
NOVA does not provide personal counseling, but you can find many resources to support your personal needs on the Office of Wellness and Mental Health page.

NOVA is committed to ensuring all students have an opportunity to pursue a college education regardless of the presence or absence of a disability. Information on NOVA’s Disability Support Services, including how to reach a Disability Support Services counselor, can be found at Accommodations and Accessibility Services.

NOVA offers a wide variety of financial support to attend NOVA Online courses. Learn more about scholarships, grants, loans, and work-study opportunities by visiting the Office of Financial Aid.

You may use all college library facilities.

As a online learner, you can also benefit especially from:

Remote access for off-campus access to library databases.
Individualized help called “Ask a Librarian” to either request help by email or to chat live with a librarian online.

To ask about veterans or military benefits, contact the Military and Veterans Services office.

The NOVA IT Help Desk is operational five days a week:

Day	Hours
Monday-Friday	8:00 a.m. - 5:00 p.m.

Local Telephone: 703.426.4141 Toll-Free: 855.259.1019 (outside of Northern Virginia)

Online Student Success Strategies are available through StudentLingo.

Tutor.com is a free online tutoring service available to all NOVA students, 24-hours a day, seven days a week. You can access through your Canvas classes. For more information about Tutor.com, including services and hours, see the Online Tutoring page at https://www.nvcc.edu/tutoring/online-tutoring.html.

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