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NOVA Online Student Services

Online Learning at NOVA

Student Services is your one-stop shop for everything you need to succeed

Every NVCC campus has counselors available to assist students with academic and personal needs including academic advising,  career counseling ,  accessibility services, and  transfer planning.  You can find contact information for counselors on campus  here.  In addition, you can contact the NOVA Online Counseling office by phone at 703.323.3347, by  e-mail, or visit our web site at

There are many resources available to help students pay for college.  Learn more by visiting the College financial web site at
The IT Help Desk provides first-level technical support to students of Northern Virginia Community College. They are dedicated to servicing the computer and technology needs of all students by providing detailed resolutions and general system information for common problems.

General information is available from NOVA's Military Services Office. Additional information is available on NOVA's Veterans website, and there is a Veteran’s advisor on each campus--click here for contact information.

Other resources include:

The following Ten Tips for Success, though certainly not new or revolutionary, were compiled with the help of the textbook for the NOVA Online version of SDV 100, David B. Ellis' Becoming a Master Student, and the staff at the NOVA Online.

  • Establish a place for studying and begin immediately. Buy your course materials. Read your syllabus and skim your course guide. Create a space (not as comfortable as your bed!) that's only for studying. Begin now. This is not the time to procrastinate!
  • Plan your time wisely. Develop a plan for today. Develop a short-term plan, for the next week. Develop a long-term plan.
  • Plan on spending as much time on your distant learning course as you would if you were taking the course on campus. If you are taking a 3-credit course, plan on studying for at least 6-9 hours a week. Our weekly study time guide outlines the recommended time you should set aside for studying based on the number of credits that your are taking. (If you were attending class on campus, you would also be traveling to and from campus and parking your car!)
  • If technology is required, learn how to use it.Try it right away. If you need help, call immediately. Use it often.
  • Use the convenience of voice mail and email.
  • Don't ever hesitate to ask for help Although you are an independent learner, you are not alone. You have an instructor. You have people on staff whose mission is to help you. You have student services on campus to support you: counselors, librarians, writing and computer labs, tutoring services, financial aid, a veteran’s affairs office, and others.
  • Encourage yourself! Be positive! If you feel you are getting bogged down, remind yourself that this is going to help you achieve something you really want.
  • Take advantage of who you are. If you have just finished high school, you already know how to use new technology. If you use computers on the job, you will enjoy computer conferencing and you are accustomed to word processing. If you are older and are returning to school, you have maturity and a sense of purpose that will serve you well.
  • Pay attention to your own preferences. You have chosen distant learning because you need the flexibility and you believe you can succeed on your own, so decide on the best times for you to concentrate, discover 15-minute breaks when you can go over some notes or list the main ideas for your next paper.
  • Plan on times to relax, too, without guilt! Successful students: find enjoyment in learning; reduce anxiety by being well prepared; turn in assignments on time; set realistic goals for themselves; make the commitment to study.